Monday, December 04, 2006
Wah!
I got a couple of jewelry orders this week. One small, one big. Well, I just spoke to the customer of the big order, and it turns out that instead of 9 bracelets, she only wants 3. Hopefully I can revise my supply orders before they're shipped tomorrow, otherwise I'm going to be out a couple hundred bucks. The supplies aren't cheap, after all!
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2 comments:
Kim-just a word of friendly advise on large orders we almost always confirm with the customer before processing. You can always start with "I just called to say thank you for your order of 9 bracelets. As your order is important to me etc. etc.
-45years in the jewelry business
Oh, I normally do too... which is part of the reason I'm annoyed with the situation. But I broke my own rules by cutting her a break since she's a friend of a friend. It seems that I always get burned when I decide to be nice to someone. *sigh*
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